FAQs

How do I choose the right size? 

View the size chart on the product page and compare the dimensions with a hoodie you already own. Take into account your personal preference: do you prefer to wear the hoodie fitted or a little looser, so that you can easily wear layers underneath? 

 

How do I use the heating function?

Follow the included instructions to connect the power source, switch on the heating and select the available heat settings.

 

Is a battery or power bank included?

 Check the information under ‘What is included’ on the product page before ordering. Use only a power source that meets the specifications of the hoodie.

 

How long does the hoodie stay warm?

 The heating duration depends on the capacity of the compatible battery, the selected heat setting and the conditions of use. Consult the product specifications for any tested duration of use.

 

How do I wash my heated hoodie?

 Disconnect the power source and remove it before you clean the hoodie. Follow the care label and the included washing instructions to protect the fabric and the heating elements.