Last updated: November 1, 2026
1. Seller
These general terms and conditions apply to all purchases made via https://therlyx.com. The seller is Niccoli Davide, a sole trader operating under the name Therlyx, Via del Saccardo 71, 50041 Calenzano (FI), Italy. VAT number IT07536180487, REA FI-710204. Email: therlyxstore@gmail.com.
2. Scope
These terms and conditions apply to any offer and agreement between Therlyx and the customer. By placing an order, you agree to these terms, our Return Policy, our Shipping Policy, and our Privacy Policy.
3. Offers and prices
All prices are in euros and include VAT. Any shipping costs will be clearly stated before checkout. We are not bound by obvious errors or mistakes in the offer. Product images are as accurate as possible; minor differences in color or design may occur.
4. Formation of the agreement
The agreement is formed when you complete the order and we have received payment. You will receive a confirmation by email. We may refuse or cancel an order for a valid reason, for example, in the event of suspected fraud or if a product is no longer available; in that case, we will fully refund any amount already paid.
5. Payment
Payment is made using the payment methods offered at checkout. Payments are securely processed by our payment service provider.
6. Delivery
Delivery takes place in accordance with our Shipping Policy, no later than 30 days after the order.
7. Right of withdrawal
You have the right to withdraw from the purchase within 14 days of receipt without providing any reason. You can find out how this works in our Return Policy.
8. Warranty
All products are covered by the statutory 2-year warranty against non-conformity (Articles 128 et seq. of the Italian Consumer Code, Legislative Decree 206/2005). Always use electrically heated products according to the provided instructions.
9. Liability
Our liability is limited to the amount of the order concerned, except in cases of intent or gross negligence and to the extent permitted by mandatory law.
10. Complaints
You can report complaints via therlyxstore@gmail.com. We will respond within 14 days.
11. Applicable law
Italian law applies to these terms and conditions. As a consumer, you retain the protection of the mandatory provisions of the law of the country where you reside, and you may submit a dispute to the competent court of your place of residence.